messaging systems inc

Our Latest News and Events

Dec 6, 2019

ADIN Cluster, Unstructured Data, Bias Agents, and Quantum Computing

ADIN is an intelligent system with autonomous agents framework upon which Echo has been building applications and solutions for more than 15 years. ADIN, which stands for Anomaly Detection and Intelligent Notification, started as an intelligent messaging system, and during the 2008 economic downturn pivoted into a smart delivery engine. Years of developing a dynamic agent-based framework, making the best use of A.I. techniques in machine learning and automation, led to ADIN and now to the ADIN Cluster. ADIN has been used in many applications involving asynchronous events in resource matching, data syncs, workflows and notification systems. We found that creating more and more reusable, configurable agents could be combined and recombined to solve more and more complex problems without adding more development time.  A group of agents working to solve a problem using shared data sources and user interfaces is called an ADIN cell.

ADIN Agents are composed of adaptable constraints and actions. Adaptations can occur at all levels including ADIN cell, agents, triggering constraints, actions, models used by constraints, mappings to data sources and much more.  Models used by agent constraints and actions are persistent objects that capture learned behavior and are modified via Machine Learning and Deep Learning algorithms. Agent parameters for constraints and actions are setup once and then process autonomously. Additional agents called ‘Health Agents’ are automatically paired to application agents and develop statistical distribution models to monitor and track normal trends, such as how often data is collected and how much data is collected.  Health agents trigger when data falls outside the statistical model - where humans can be alerted (to perhaps a failing sensor) or agents can be cloned to increase needed bandwidth.

Up to now agent-based processing in ADIN has been limited to several hundred agents per ADIN Cell. In 2017, Echo introduced the concept of Agent Containers using Docker and Kubernetes.   Agents run in their own execution environments and have access to greatly expanded processing resources orchestrated by Kubernetes, limited only by the hardware resources under its control.  With the ADIN Cluster we are now able to push the number and complexity of agents even higher to tackle more complex problems such as Cognitive and Unstructured to Structured Data applications.

Unstructured to structured data problems are those involving vast amounts of unstructured data within which are hidden important data relationships. Climate change is an example where lots of data collected through various types of sensors. Data ranging from water temperature, status of glaciers, air pollution, animal land and sea migration patterns, weather patterns, tides, hurricanes, tornadoes and more can help bring into focus the true nature of climate change, to fully understand the inter-relationships between data so that we can make decisions to improve the Earth’s health. In ADIN, hundreds of agents are configured to monitor many different open source (or propriety) data sets, normalizing on location, date, time, sensor type, and any other information the data sets offer.  Each agent gets Health Agents to monitor the quality of their results, and alerts to action if something abnormal happens.  

Bias in data, models, and algorithms reflect bias in people and historically lead to inequities that are realized far downstream from the source. Data is the fuel upon which AI processes run, therefore bias-corrupted data sources and processes will lead to distorted and inaccurate results from automated systems.  Correcting for bias is one of the areas that is a natural fit for ADIN, both to identity and mitigate the presence of all types of bias. Bias agents automatically monitor resulting structured data sets, where various types of bias agents each seek different types of bias that can occur including bias from incomplete datasets, or from the use of algorithms that result in skewed data that goes unchecked.

Model refinement is now being expanded to include Quantum Computing resources.  An agent, for example, can have triggering criteria of detecting new water temperature data for detecting Global Warming across a large set of sensors in oceans.  The model representing the distribution of sensors to the coverage area can refine the model to determine which sensors produce data that represents the best coverage over regions, thereby reducing the amount of data to process.  With agents running in their own containers, these models can refine as new data triggers the update, including models being refined by Quantum Computing function such as Simulated Annealing by D-Wave, or enhanced searching of large unstructured data sources by Microsoft Quantum Computing and Google AI.  

The ADIN Cluster is a set of hardware and software systems that together manage, maintain and deploy ADIN Cells solving a wide range of problems where the number of agents can increase from hundreds per ADIN Cell to thousands, tens of thousands or even more.  An ADIN Controller server provides the main ADIN User Interface, along with the ADIN Dashboard and ADIN Rest API.  ADIN Cluster servers provide the computing resources for independent execution environments of the agents.  

A.I. is ubiquitous and continues to expand in influence and is now an integral part of medical, financial, legal, environmental, communication and transportation systems, among others.  All aspects of human life are now touched by technology and therefore are touched by automation and A.I. methods. Getting automation right and knowing when it’s wrong, so it can be corrected will increase the long-term value of automated systems.  Echo Messaging Systems has been quietly pushing forward on our ADIN platform to create the ADIN Cluster that offloads complexity to automation, such as gathering and normalizing unstructured data, seeking out and correcting bias, exploiting new computing resources in Quantum Computer for improved modeling of real-world system, and monitoring for anomalies when they happen to be ready to react, whether automated or human-based.

“Containerized Autonomous Agents for Cognitive and IoT Applications” paper accepted by IntelliSys 2019 – London Sept 5-6, 2019

Sept 5, 2019

Echo Messaging Systems is pleased to announce that our paper titled “Containerized Autonomous Agents for Cognitive and IoT Applications ” has been accepted for presentation and publication at the Intelligent Systems Conference (IntelliSys), an IEEE-sponsored international conference held in London, on Sept 5-6 2019.

A link to the PDF is available HERE.

Echo Messaging Systems attends UK Consulate Roundtable on AI Initiatives

Feb 23, 2018

Promoting human flourishing, and strengthening UK/US AI-based economy discussed at AI Roundtable hosted by @UKinBoston. Echo Messaging Systems was honored to be included with MIT/Cambridge AI companies, Dame Wendy Hall @DameWendyDBE and Dr Claire Craig of the @royalsociety both directly advise science policy for the UK Prime Minister.

We presented our ADIN Smart Containers to an AI roundtable at UK Consulate with Cambridge/MIT AI companies this past week. We gave a demo showing how ADIN smart containers can be used to create structure from unstructured data sources. This Dashboard views data that has been extracted autonomously from ADIN agents (in Docker containers) is live and updated as new data is added.

Interactive Live Dashboard (feel free to interact with controls):

The unstructured data is : Agents pull gun law info, mass shootings and mental health expenditures by state. We would like your feedback.

Jan 17, 2018

Boston-Docker Meetup is introduced to ADIN 'Smart Containers'

Echo Messaging Systems presented a lightening talk at Boston-Docker Meetup on January 17, 2018, hosted at NetApp in Waltham, Ma. The presentation described how containers are an ideal processing environment for ADIN Autonomous Agents. Agent-based processing is proving to be an efficient  way of creating complex software, and when these agents run in containers, they benefit dramatically from optimum allocation of computing resources.

The ADIN Dashboard provides full insight into each container and agent seamlessly through visual controls. Healthcheck agents continuously monitor the health of agents and display in the user interface:

ADIN is Echo Messaging's system for Autonomous Agent-based processing for Anomaly Detection and Intelligent Notification. When paired with container technology, it brings key features together that are greater than the sum of its parts.

Extends any container technology - builds upon container aspects of security, control and resource usage. Health check agents continuously monitor for statistical anomalies.

Applications faster to market, less expensive to maintain - Echo Messaging has built dozens of complex applications using ADIN agent based engine at its core, spanning more than 10 years. We know the ROI improvements, time to market and overall lowered costs to maintain using this approach. Our happy customers with stable systems that were reasonably priced are how we know.

Impact Moore’s law via software - better use of computing resources. We know it's bold to say this. Using Autonomous Intelligent agents cuts through complexity and packages them into smaller targeted micro-services. Running agent inside of containers further makes best use of hardware processing resources with greatly reduced processing overhead. We are seeing an impact that will increase processing power by finally making software better, more compact, and less bloated with layers upon layers of overhead.

Monitoring problem solved through internal and external self-monitoring, anomaly detection and response. Complex software based on hundreds or thousands of agents can result in runaway confusion when things go wrong. Agents running inside of containers have self-monitoring built in where each agent has its own dedicated 'Health Check' agent that monitors activity and learns patterns over time. When pattern anomalies are detected, the Health Check agents respond automatically with preset responses of notification, cloning agents to expand capacity, restricting bandwidth, or any other type of response.  Furthermore, Block chain technology is used to maintain signatures and metadata hash codes that will indicate tampering. Integrity Agents will automatically restore agents in containers that exhibit this behavior.

By extrapolating from projections for Container revenue for Smart Containers, we anticipate a 50% CAGR by factoring in three additional key items that expand upon regular Container offerings.

These items are expanded and enhanced monitoring of inside containers of agents, control into smart agent containers via the ADIN Dashboard Agent Console and the impact dynamic Health Check agents will have on overall health and integrity. Finally, as companies develop applications using Intelligent Agent Container technology, they will come to see the benefits of improved resource allocation (including human, technology and hardware-based) during the entire lifecycle.

ADIN 2.0 turns Containers into Intelligent Containers

December 16, 2017

ADIN cells are intelligent systems with autonomous agents. Echo Messaging is pairing its agent technology with container technology, to turn containers into intelligent containers. 

First, there was 'Virtualization' of server hardware. Now, there is 'Containerization' of applications. Next, there will be 'Agentization' of processes. This continuum forms the evolutionary basis for hardware and software systems. Echo Messaging has been creating agent-based systems for commercial applications for 10+ years, and with the maturity of container technology, containerizing ADIN agents allows for further automation, portability, scalability and adaptability. 

Proto-Cells and Proto-Agents form the base image for containers, which are then injected with Agent specifications - the triggering criteria, the action response and the adaptation settings. Any container technology can form what essentially becomes the outer shell to the ADIN agents, including Docker, Kubernetes, Azure Container Services, and HPE Container Services. 

Employing containers for ADIN agents has proved quick to implement, and benefit from inherent container features which stabilize the processing environment, ease portability and scalability - all core agent concepts. We have implemented 3 applications, two of which are live. Using swarm/pod concepts, agents deployed over enterprise-supported containers allow for ADIN agents to number in the hundreds or thousands, where now ADIN cells are limited to roughly under 250. 

ADIN is an anomaly detection and intelligent notification agent-based system, and every agent is automatically monitored by one or more Health Agents which track and record normal behavior and trigger on unusual behavior, such as loss of network, drop/spike in data processing rates, and a rapid change in data volume. Every ADIN cell has Integrity agents to validate the integrity of the agents by comparing blockchain maintained metadata and key signatures, and if comparisons fails, container images and agent settings are automatically restored, as a way to combat access violations. More to come soon.

October 15, 2017

Echo Messaging is using Docker Container technology offered by HPE -- Current research indicates that Echo's ADIN(tm) Cells which embed AI-based Intelligent Systems with Autonomous Agents to solve many types of complex problems turn Docker Containers into "Intelligent Containers" - we are pretty excited about the implications and will be writing more soon!

Anomaly Detection and Intelligent Notification

October 1, 2017

Echo Messaging Systems is pleased to announce that our paper titled "Anomaly Detection and Intelligent Notification", (aka ADIN 2.0) has been accepted for presentation and publication at the Future of Information and Communication Conference (FICC) 2018, an IEEE-sponsored international conference held in Singapore, in April 2018. Since FTC2016 in San Francisco, we have been invited to submit new research and ongoing findings for our novel approach to using intelligent systems and autonomous agents for software development, where we describe key advantages to reducing overall complexity, while increasing resource allocation using the ADIN 2.0 engine.

Since the start of Echo Messaging Systems in 2007, our commercial applications have been based on intelligent systems,which has provided validation of the viability of this approach. In this paper, we discuss how to apply these same techniques to develop a new AI-based Operating System - AI-OS.

We would like to thank SAI - Science and Information Organization, based in the UK for inviting us, as well as conference sponsors who include IBM Watson, AI X-prize, IEEE, and Brown University Executive Master in Science and Technology Leadership.

A link to the PDF is available HERE.

Infusionsoft - QuickBooks Desktop DataSync
Product Release Announcement

March 21, 2017

Echo Messaging Systems is pleased to announce a new product release to connect Infusionsoft to QuickBooks Desktop. You can sign up for a trial account at here to work with your existing Infusionsoft account and QuickBooks Desktop application. Synchronize Contacts, Products & Financials with QuickBooks Desktop. Simple & Easy as 1,2,3. Connects with all Desktop versions after 2007 with no mapping or activation fees. No difficult or time consuming signup process. Eliminate delays & double entry.

• Sync Infusionsoft Contacts & QuickBooks Desktop Customers
• Sync Changes Infusionsoft Contacts & QuickBooks Desktop Customers
• Sync New Infusionsoft Invoices to QuickBooks Desktop Invoices
• Sync Infusionsoft Payments to QuickBooks Desktop Invoices
• Sync Infusionsoft Partial Payments to QuickBooks Desktop Invoices
• Sync Infusionsoft Completed Payments to QuickBooks Desktop Invoices
• Sync Infusionsoft Refunds to QuickBooks Desktop Credit Memo
• Sync New Infusionsoft Products & QuickBooks Desktop Items both directions

Echo Messaging presents Artificial Intelligence for the Internet of Things at FTC 2016 

December 8, 2016

Co-founders, Gerald Deane and Tammy Fuller of Echo Messaging Systems, recently spoke at FTC 2016, the IEEE Future Technology Conference in San Francisco, to speak on the company's work on Artificial Intelligence systems, by presenting a paper titled "IoT Applications in an Adaptive Intelligent System with Responsive Anomaly Detection".  Echo Messaging has been able to leverage their past experience in AI to provide solutions for the growing 'Internet of Things', turning formerly tedious tasks automatic, using Push Notification and Geofencing. 

Push Notification provides communication channelsto control and interact with millions and even billions of connected devices on the Internet. Geofenced channels communicate with devices based on specific locations using on their GPS position including altitude. 

With solutions made for real people, Echo Messaging continues to deliver exceptional products and advance the field of Artificial Intelligence all at the same time. With 30 years of experience in the field, Echo Messaging has worked not only to advance the science of AI but to find ways to apply it to problems encountered by small and medium size businesses. Rather than trying to teach people how to think like computers, Echo Messaging has been making their programs adaptable and able to respond to human problems.

EchoWare Key Technology Partner

September 7, 2016

Introducing Push EchoWare™ 
from Echo Messaging Systems for IoT

August 8, 2016

Push EchoWare is a suite of web and mobile software components aimed to solve problems in communicating information, commands and media content to mobile and embedded devices, specifically for the Internet of Things.

The Internet of Things involves connecting devices to the internet for status, control, communication, upgrades and more. Estimates indicate 13B connected devices by 2020.  IoT devices are any device with Mobile based technology embedded inside, such as mobile tablets, smart phones, next generation kitchen appliances, cars with embedded mobile technology, smart home sensors for security, HVAC, pool, etc, medical/health devices, and more.

Push Echoware allows users to create one and two-way communication channels to single, groups, or many thousands of devices via the Internet. Communication channels can be public, where any Push EchoWare mobile app can subscribe, or private, where subscribers are invited to join.

Geo-Fencing is an option where channels respond with pushed notifications based on the location of Push EchoWare Mobile app devices.  A user or device running the Push EchoWare mobile app, that has subscribed to a geo-fenced channel  will receive location-specific push notifications, only upon crossing into a virtual Geo-Fenced region.

No SIM card Technology is needed for Push EchoWare notifications to be delivered. All push commands are delivered over the Internet and do not require a cell phone data plan, SIM card, or any cell-based phone technology.  Any place where the Internet works means Push EchoWare notifications can be sent.

Based on Artificial Intelligence with an Intelligent System at its heart, Adan™ anomaly detection automatically and continuously monitors for abnormal behavior, and notifies immediately when communication, usage, or responses fall outside normal parameters.

Push EchoWare will be available for trial accounts and will be demonstrated at FTC2016 - Future Technology Conference.

Click to enlarge.

EchoWare Key Technology Partner

July 1, 2016

Technical Paper for International Conference on Internet of Things (IoT) Accepted by FTC2016

June 27, 2016

Congratulations to Echo Messaging Systems, Inc! Your paper "IoT Applications in an Adaptive Intelligent System with Responsive Anomaly Detection" has been accepted for inclusion in the Future Technologies Conference (FTC) 2016, which will be held in San Francisco, United States. Each of the manuscripts for this conference were reviewed by several experts in the field.FTC attracts researchers, scientists and technologists from some of the top companies, universities, research firms and government agencies from around the world. FTC 2016 combines a stimulating technical program with an exciting venue, San Francisco, a city renowned for its steep rolling hills, eclectic mix of architecture, and landmarks including the Golden Gate Bridge and cable cars.

Echo Messaging Systems has been invited to submit two technical papers to describe recent research in Artificial Intelligence to two conferences.

June 7, 2016

Echo Messaging Systems has been invited to submit two technical papers to describe recent research in Artificial Intelligence to two conferences.

A paper titled "IoT (Internet of Things) Applications in an Adaptive  Intelligent System with Responsive Anomaly Detection" has been submitted  to FTC 2016 - Future Technology Conference 2016 being held in San Francisco, December 2016. This paper discusses the future implications of IoT (Internet of Things) applications implemented using Artificial Intelligence via an Intelligent System.

A second paper titled "Self-Adaptive Anomaly Detection in loT Applications in an Intelligent System Framework" has been submitted to the SASO 2016 - 10th IEEE International Conference on Self-Adaptive, Self-Organizing Systems being held at University of Augsburg, Augsburg Germany, September 2016. This paper focuses on how responsive Anomaly Detection is a key component of adaptive automated Intelligent Systems. Echo Messaging Systems won a Best Paper/Poster award during SASO 2015 and this paper describes research and results produced since SASO 2015.

Echo Messaging is taking software built on Artificial Intelligence and using them in IoT (Internet of Things) and Push Notification applications.

May 3, 2016

EchoWare - Adaptive Agents in an Intelligent System. Echo Messaging Systems creates compatible interchangeable agents that accomplish tasks that respond to events, devices, timers, and locations. EchoWare forms the basis for applications that bring systems together for data synchronization, multichannel notification, and automated workflows. Click to read all the details on EchoWare.

Echo Messaging Systems Inc has delivered a Volunteer System to the non-profit organization, Serve Rhode Island.

Jan 29, 2016

Serve Rhode Island transforms the lives of Rhode Islanders by increasing the number of people engaged in volunteer and service activities in their communities. The Volunteer System developed by Echo Messaging Systems, Inc allows Serve Rhode Island  to match volunteers with residents that require services such as snow shoveling.

IEEE conference accepts Artificial Intelligence paper with
"Highly Recommended" reviews.

July 10, 2015

Overall Evaluation: 2 accepted 
Relevance to the conference: 5 excellent 
Standard of writing: 5 excellent
Originality and level of innovation: 4 good 
Motivation of the research: 4 good
Comparison to related work: 4 good 
Significance of results: 4 good
Based on the reviewer comments from main and poster track of the conference the paper is highly recommended as accepted.

Current News Flash

Govenor Raimondo presents Jefferson Award for Public Service

April  14, 2015

WJAR Channel 10 recently notified Echo Messaging Systems Inc with news that we have been selected from the Jefferson Award Winners of Rhode Island to represent the state at the national ceremony in Washington, DC June 17-19th, 2015.

Safety app designed to stand out in crowded field
Providence Business News

February 1, 2015

Valley Breeze Features Echo Messaging Systems

December 24, 2014

Rhode Island Small Business Journal

December 14, 2014

WPRI 12 Andrew Adamson

September 19, 2014

Melissa Randall

December 14, 2014

Find Me Safety app featured on WJAR / Channel 10

September 26, 2014

Selected App of the Week by Tulsa World

September 19, 2014

Find Me Safety on Today Show

with 'Gadget Guy' Steve Greenber

The Sun Chronicle

April 28, 2014